“a great company to work with”
The flat roof on my vintage Chicago condo building had outlived its life expectancy. After consulting a structural engineer, it became evident that a tear-off was necessary. What had started as routine maintenance was turning out to be the single largest and most expensive project of my building’s history. As the association president, it was important to me that we chose a roof system with the best long-term value. I researched different roof options, comparing modified bitumen with single-ply PVC. The Duro-Last PVC roofing system offered the best warranty, longest expected lifespan, least maintenance, and overall best long-term value.
MLS is a Certified Duro-Last Contractor and had good reviews. They were definitely the right choice. I appreciated that the owner, Matt Meierkort, met with me in person to discuss the project, instead of a sales rep. Matt made the process easy. He was up-front, honest, and very communicative. I also liked that MLS has good employee retention, because it shows a commitment to their employees, and to the quality of workmanship that is gained by experience.
By the time my association was ready to move forward with the roof work, it was already late fall and we needed the new roof installed before winter hit. Matt was very responsive, squeezed us into their schedule, and got our roof completed the week of Thanksgiving. He sent me daily updates as to the progress of the work, including copious pictures. This really helped me keep my association updated. My building shares a driveway with the neighboring building, who were concerned about the driveway being blocked by a dumpster. MLS worked out a practical solution, using a truck instead of a dumpster to haul away the debris, which could be moved at a moment’s notice. When the new hatch cover blew off, they came out and fixed it for no extra charge. They stand behind their work and provide quality service.
We got our new roof just in time, before winter set in for good. The crew was punctual and always courteous, despite the cold November temperatures. Considering that 90 years of roofing material was torn off the roof, I was really impressed by how little mess there was. MLS did a great job cleaning up and left hardly a trace of the work that was done. They worked with Duro-Last to make sure that our warranty was issued without any problems. We will definitely be using MLS for our future roof maintenance, it was a great company to work with.